First Squad Financial LLC ("First Squad Financial," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect information we obtain from visitors to our website at thefirstsquadfinancial.com and from customers who apply for or receive our financial products and services.
By visiting our website or submitting an application, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide when you interact with our website or apply for funding, including:
- Contact information: name, email address, mobile phone number, mailing address
- Business information: business name, business address, industry, time in business, monthly revenue
- Financial information: requested funding amount, funding purpose, bank account information (as required for application processing)
- Government-issued identification (as required for identity verification)
- Communication preferences, including SMS opt-in consent
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and general geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website or search query
2. How We Use Your Information
We use the information we collect for the following purposes:
- To review, process, and make decisions on funding applications
- To communicate with you regarding your application, account, or inquiry
- To send SMS/MMS messages for which you have provided express consent (see Section 4)
- To send email communications about our products and services (where permitted)
- To comply with legal and regulatory obligations
- To improve our website and services
- To detect and prevent fraud or unauthorized access
- To verify your identity as required by applicable law
3. How We Share Your Information
First Squad Financial LLC is a direct lender. We do not sell, rent, or distribute your personal information to third-party lead marketplaces or data brokers.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information in limited circumstances as follows:
- Service Providers: We may share information with carefully vetted vendors who assist in operating our business (e.g., credit bureaus for underwriting purposes, document processing services, secure communication platforms). These vendors are contractually required to protect your data and may only use it to provide services to us.
- Legal Compliance: We may disclose information when required by law, regulation, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change via this Privacy Policy.
- With Your Consent: We may share information with third parties for any other purpose with your express prior consent.
4. SMS / Text Message Communications
SMS Program Terms
First Squad Financial LLC offers an SMS messaging program for customers and prospects who have provided express written consent. The following terms govern our SMS communications:
- Consent: You must expressly opt in to receive SMS messages from First Squad Financial LLC. Opt-in occurs through our contact form by checking the designated SMS consent checkbox.
- Message Types: Messages may include marketing and promotional content, updates about your application or account status, and information about our financial products and services.
- Automated Messaging: SMS messages may be sent using an automated telephone dialing system (ATDS). You are not required to consent to receive autodialed messages as a condition of receiving any services from us.
- Message Frequency: Message frequency varies. You may receive up to 4 messages per month.
- Rates: Message and data rates may apply depending on your mobile carrier and plan.
- Opt-Out: Reply STOP at any time to unsubscribe from SMS messages. After opting out, you will receive a single confirmation message and no further marketing SMS messages will be sent.
- Help: Reply HELP for assistance. You may also contact us directly at armando@thefirstsquadfinancial.com.
- Not a Condition of Purchase: Consent to receive SMS messages is NOT a condition of purchase or obtaining any financial product or service from First Squad Financial LLC.
- Data Sharing: No mobile opt-in data or consent information will be shared with any third parties for marketing or promotional purposes.
Supported carriers are not liable for delayed or undelivered messages.
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal and financial information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Access controls limiting data access to authorized personnel
- Regular security assessments and employee training
- Secure data storage practices
While we take reasonable measures to protect your information, no transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. Cookies are small data files stored on your device. You may control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.
We do not use cookies to collect sensitive financial information.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain legal obligations.
- Opt-Out of SMS: Reply STOP to any SMS message to unsubscribe at any time.
- Opt-Out of Email Marketing: Use the unsubscribe link in any marketing email or contact us directly.
To exercise any of these rights, please contact us at armando@thefirstsquadfinancial.com.
8. Children's Privacy
Our website and services are intended for adults and business owners. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will promptly delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: